Last Updated: October 1, 2015
1. GENERAL POLICY REGARDING CUSTOMER INFORMATION
IOTUM DOES NOT SELL, RENT OR DISTRIBUTE CUSTOMERS PERSONAL INFORMATION INCLUDING NAME, EMAIL ADDRESS, PHONE NUMBER, ADDRESS OR COMPANY. We periodically issue technical and marketing information, and are committed to an "opt in/opt out" permission based philosophy unless otherwise required by applicable law. If you voluntarily submit your e-mail address to receive information, we may subsequently issue information via e-mail. However, we respect the right to opt out, and will remove e-mails from our list on request.
2. CUSTOMER INFORMATION COLLECTION
Registration Pages - Each of our products requires the customer to register with at least a name and email address. For internal purposes we use this information to identify accounts and monitor usage. This information is also used to communicate with our customers (see section 2: Customer Communications for full details).
Telemarketing - Some customer information is obtained through telemarketing and marketing lists. Potential customer information is not registered into the FreeConferencePro database unless express permission is given.
Customer Service - Additional customer information given through our customer service group is not currently appended to the customer account information.
Surveys and Contests - Customer information including phone number, address, email, title and company may be collected during a survey or contest. Since prizes may be awarded during these events it is critical that Iotum collect full customer details. This information is stored in a separate database and may be used for further marketing activities.
3. CUSTOMER COMMUNICATIONS
Email Contact - The FreeConferencePro Service does make contact with its customers through email. Customers receive an initial registration email with all account details listed. After each call, customers receive call detail reports via email. Finally, the FreeConferencePro Service uses email to communicate promotions, product updates and technical advisories with customers.
Opting Out of Contact - Opting out of contact with FreeConferencePro can be done by unsubscribing from email lists. There are three main lists that a customer will need to unsubscribe from; call detail reports, email marketing, and technical advisories. Unsubscribing from technical advisories will result in the cancellation of the customer’s account.
We use reasonable precautions to protect our customers' personal information and to store it securely. Sensitive information that is transmitted to us online is encrypted and is transmitted to us securely. In addition, access to all of our customers' information, not just the sensitive information mentioned above, is restricted. Only employees who need the information to perform a specific job (for example, a customer service representative) are granted access to personally identifiable information. Finally, the servers on which we store personally identifiable information are kept in a secure environment.
Our web sites contain links to other sites. Iotum is not responsible for the privacy practices or content of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each web site to which we may link that may collect personally identifiable information.
Iotum products, services and websites are not directed at individuals under thirteen years of age, and Iotum does not intend to collect any personally-identifiable information from such individuals.
7. CONTACT AND QUESTIONS
For any additional information or to contact FreeConferencePro.com you can email firstname.lastname@example.org.